EUROPEAN UNION COUNTRIES

All delivery times are counted in business days from Monday to Friday. All products are shipped from France.

*Guadeloupe, Guyane, Martinique, La Réunion.  All taxes are included in the price displayed on the site (VAT, Octroi de mer).

**These times are not valid for pre-ordered products (pre-ordered products have an orange mention above the add to cart button).

OTHERS COUNTRIES

All taxes are included in the price displayed on the site (VAT, Customs..)

Exchanges : 

• For countries in the European Union*, exchanges are FREE up to 14 days from delivery. We will pay for the return shipping costs and reshipping costs in case of an exchange.
• For Switzerland, Norway and the United Kingdom, return shipping costs are at the customer's expense.

(*excluding: DROM, Canary Islands, Balearic Islands, Cyprus and Malta. For these destinations, transport costs are at the customer's expense).

Returns for refund : 

• Returns for refund are possible up to 14 days from delivery*. We will refund the full amount of the returned product(s).
  

• We offer the return shipping label for returns from metropolitan France, Belgium, Germany, Luxembourg, the Netherlands and peninsular Spain.

• For other countries, the return is at the customer's expense. We can provide a return label on request for a fee of 10€ (deductible from refund).

*If shipping costs have been paid at the time of ordering, they will not be refunded.