All orders are shipped from France. The delivery times below include preparation time.

• Standard Home Delivery (FedEx) - Estimated delivery time: 4-6 working days. Free delivery for orders over $100, otherwise $9.90.
  Your order will be shipped from France. All import duties, customs fees and local taxes are the responsibility of the customer. These charges are not included in the product price or shipping cost and may be collected upon delivery by the carrier.

Looking for delivery to another country or region?
Use the drop-down menu in the website footer to select your preferred location.

We will issue a full refund for all returned products that meet the eligibility conditions below.

For returns from the U.S., the shipping label costs $9.

• Returned items must be in new condition with labels still attached
• Returns must be requested within 30 days of receiving your order.

Two return options:

• USPS Ground – Find the nearest drop-off locations.
• Self Post – If no USPS drop-off locations appear (meaning none are within 10-15 miles of your address), choose this option. Generating the label is free, but you are responsible for shipping costs.

To make an exchange, simply make a return and place a new order for the item you want.

Ker Sun will cover the shipping cost of the exchange. Just email us to get the discount code or to get the refund if you have already paid for it online.

Download your return label

You have a question? Check out our FAQs or contact us by email.