Shipping policy

This page applies to deliveries in the European Union countries listed below.

Ker Sun offers free delivery options. All orders are dispatched within 24 working hours, Monday to Friday, from France. The 24 working hours of order preparation time are taken into account in the time estimates below.

Delivery options

EU Zone 1: Czechia, Estonia, Hungary, Latvia, Lithuania, Slovakia, Slovenia

  • Standard Home Delivery – estimated delivery time: 4 to 7 working days. Free for orders over €150 (otherwise €9.90)
  • Express Home Delivery – estimated delivery time: 2 working days. €19.90

EU Zone 2: Finland, Ireland, Poland

  • Standard Home Delivery (DPD) – estimated delivery time: 3 to 5 working days. Free for orders over €150 (otherwise €9.90)

EU Zone 3: Bulgaria, Croatia, Greece

  • Standard Home Delivery (FedEx) – estimated delivery time: 2 to 5 working days. Free for orders over €200 (otherwise €15.00)

Romania

  • Standard Home Delivery (DPD)– estimated delivery time: 3 to 5 working days. Free for orders over €200 (otherwise €15.00)

Cyprus, Malta

  • Standard Home Delivery (FedEx) – estimated delivery time: 7 working days. €45.00

Portugal

  • Parcel Shop Delivery – estimated delivery time: 5 to 7 working days. Free for orders over €100 (otherwise €4.90)
  • Standard Home Delivery – estimated delivery time: 2 to 4 working days. €6.90
  • Express Home Delivery – estimated delivery time: 2 working days. €19.90

Other countries

If your country is not listed above, please change your location using the country selector at the top of the page on desktop or at the bottom on mobile.

Returns

You have 15 days from the date you receive your order to request a return for any unused and unworn item. Ker Sun will fully refund the returned items. Return shipping is at the customer's expense. If you would like to exchange an item, Ker Sun invites you to return it and place a new order. Submit your return request.