We will refund all returned products if they meet the conditions below.

We offer a prepaid shipping label for returns from mainland France, Belgium, Germany, Luxembourg, mainland Spain, Italy and The Netherlands.

For returns from Sweden and Denmark, we offer the shipping label for €5.

Eligibility conditions of returns for full refund :

1 - Returned items must be in new condition with labels still attached

2 - You must have received the order less than 15 days ago to request a return

To make an exchange, simply make a return and place a new order for the item you want.

Once the product has been returned, you will be refunded immediately.


Please note :

If shipping costs were paid at the time of ordering, they will not be refunded.

For countries eligible for free returns, if return transport costs are paid because you make your return without downloading one of our labels, these will not be refunded.