SHIPPING POLICY



EUROPEAN UNION COUNTRIES

All delivery times are counted in business days from Monday to Friday. All products are shipped from France.

 

Countries  Standard Delivery Express
Austria 4-7 days
Free over 150€
6.90€ below 150€

2-4 days
12€

Belgium 4-7 days
Free over 50€
4.90€ below 50€

2-4 days
8.5€

Bulgaria X 2-4 days
Free over 200€
15€ below 200€
Croatia X 2-4 days
Free over 200€
15€ below 200€
Cyprus X 2-4 days
45€
Czechia 4-7 days
Free over 150€
9.90€ below 150€
2-4 days
16€
Denmark X 2-4 days
Free over 150€
9.90€ below 150€
Estonia 4-7 days
Free over 150€
9.90€ below 150€
2-4 days
16€
Finland X 2-4 days
Free over 150€
9.90€ below 150€
France 2-4 days
Free over 30€
3.90€ below 30€
1 day
14.90€
French Overseas Deparments* 11-18 days
5€ over 30€
14.90€ below 30€
X
Germany 4-7 days
Free over 50€
4.90€ below 50€
2-4 days
8.5€
Greece X 2-4 days
Free over 200€
15€ below 200€
Hungary 4-7 days
Free over 150€
9.90€ below 150€
2-4 days
16€
Ireland X 2-4 days
Free over 150€
9.90€ below 150€
Italy X 2-4 days
Free over 150€
9.90€ below 150€
Latvia 4-7 days
Free over 150€
9.90€ below 150€
2-4 days
16€
Lithuania 4-7 days
Free over 150€
9.90€ below 150€
2-4 days
16€
Luxembourg 4-7 days
Free over 50€
4.90€ below 50€
2-4 days
8.5€
Malta X 2-4 days
45€
Netherlands 4-7 days
Free over 69€
4.90€ below 69€
2-4 days
8.5€
Poland X 2-4 days
Free over 150€
9.90€ below 150€
Portugal 4-7 days
Free over 150€
6.90€ below 150€
2-4 days
12€
Romania X 2-4 days
Free over 200€
15€ below 200€
Slovakia 4-7 days
Free over 150€
9.90€ below 150€
2-4 days
16€
Slovenia 4-7 days
Free over 150€
9.90€ below 150€
2-4 days
16€
Spain
peninsular
4-7 days
Free over 69€
4.90€ below 69€
2-4 days
12€
Sweden X 2-4 days
Free over 150€
9.90€ below 150€

*Guadeloupe, Guyane, Martinique, La Réunion.  All taxes are included in the price displayed on the site (VAT, Octroi de mer).

**These times are not valid for pre-ordered products (pre-ordered products have an orange mention above the add to cart button).

 

OTHERS COUNTRIES

For Switzerland and the United Kingdom, we will reimburse taxes upon request by e-mail upon presentation of receip (VAT, Customs..).

Countries  Standard Delivery Express
Norway X 2-4 days
Free over 200€
16€ below 200€
UK 4-7 days
Free over 200€
6,90€ below 200€
X
Switzerland 4-7 days
Free over 200€
15€ below 200€

X

 

 

SATISFIED OR REFUNDED WITHIN 14 DAYS

If that doesn't go well, you can obviously change the size for free.
If you ever change your mind or your order doesn' meet your expectations, we will give you a 100% refund. 

The Customer has 14 days frome the date of receipt of the items to notify us of their desire to return or exchange the items.

All returned items must be returned perfectly intact in their original packaging and with the original labels.

 

RETURNS FOR REFUND POLICY

Returns for refund are possible up to 14 days from delivery*. We will refund the full amount of the returned product(s).

We offer the return shipping label for returns from metropolitan France, Belgium, Germany, Luxembourg, the Netherlands and peninsular Spain.

For other countries, the return is at the customer's expense. We can provide a return label on request for a fee of 10€ (deductible from refund).

If you wish to return an item outside of the 14 day return period, please contact our Customer Service Team.

Items must be returned unused, with original hang-tags, and in sellable condition.

*If shipping costs have been paid at the time of ordering, they will not be refunded. 

 

EXCHANGE

For countries in the European Union*, exchanges are FREE up to 14 days from delivery. We will pay for the return shipping costs and reshipping costs in case of an exchange.

For Switzerland, Norway and the United Kingdom, return shipping costs are at the customer's expense.

(*excluding: DROM, Canary Islands, Balearic Islands, Cyprus and Malta. For these destinations, transport costs are at the customer's expense).