By default, we release the exchange shipment upon receipt of the return.
Are you in a hurry or do you want items at a different price from those returned? Send us a return for refund and reorder. Link for return here.
Eligibility conditions for the exchange :
1 - You must have received the order within the last 15 days to notify us of your wish to return the products.
2 - Returned items must be in new condition with tags still attached.
You are responsible for the transport costs.
Please note :
a - For hygienic reasons, all sales of masks and necklaces are final - we do not accept returns or exchanges on these products.
b - If express shipping costs were paid at the time of ordering, they will not be refunded.