Returns & Exchanges product page
Do you want to return your product? Find the procedure here.
Returns for refund:
- Returns for refund are possible for 14 days from the date of receipt of the parcel. We will give you a full refund for the product(s) returned*.
- We offer the return transport label for returns from mainland France, Belgium, Germany, Luxembourg, the Netherlands and Spain.
- For other countries, the return is at the customer's expense.
*If shipping costs were paid when the order was placed, they will not be reimbursed.
To make an exchange, simply make a return and order the new item you require. Once the product has been returned to our premises, you will be refunded.